Shipping Details
At From Yaya LTD, we are committed to delivering your orders safely and promptly. Please read our delivery policy to understand the terms and conditions related to the shipping of your products.
**Order Processing:**
- Orders are typically processed within 3 business days from the date of purchase.
- Custom or personalized items may have longer processing times, which will be communicated to you at the time of order placement.
**Shipping Methods:**
- We offer standard shipping and expedited shipping options for most orders.
- Shipping rates and estimated delivery times are calculated based on the destination and shipping method chosen during checkout.
**Shipping Charges:**
- Shipping charges are calculated during the checkout process and are based on the total weight of your order and your location.
- We may offer free shipping promotions from time to time. Please refer to our website for any ongoing offers.
**Delivery Timeframes:**
- Estimated delivery times vary depending on the shipping method chosen and the destination.
- Please note that unforeseen circumstances such as weather conditions or delivery carrier delays may impact delivery times. We are not responsible for such delays.
**Order Tracking:**
- Once your order is shipped, you will receive a shipping confirmation email containing a tracking number and instructions on how to track your package.
- You can also log in to your account on our website to track your order's progress.
**Shipping Address:**
- Please ensure that your shipping address is accurate and complete. We are not responsible for any delivery issues due to incorrect or incomplete addresses.
**International Shipping:**
- We offer international shipping to select countries. Shipping rates and delivery times for international orders may vary.
**Delivery Issues:**
- If your order is not delivered within the estimated timeframe or if you encounter any issues with your delivery, please contact our customer support team at Yaya@fromyaya.co.uk We will work to resolve the issue promptly.
**Signature upon Delivery:**
- Some orders may require a signature upon delivery to ensure that your package reaches you securely. If you are not available to sign for the delivery, please follow the instructions left by the carrier to arrange redelivery or pick-up.
We appreciate your trust in From Yaya LTD. If you have any questions or concerns about our delivery policy, please don't hesitate to contact our customer support team.
Thank you for choosing From Yaya LTD. Your satisfaction is important to us.